do not ship orders on the weekend. If you place an order after 4:00 pm
Eastern Standard Time Friday, Your order will be dispatched on Monday.
Orders are delivered within 10-14 days business days from shipment date (not order date). In the unlikely event that you do not receive your order within 21 days from shipping date then let us know and you will get a full refund or replacement shipment sent within 1-2 working days.
Once you order has been processed, it can take up to 24hs to be shipped.
Email response within 24hs:The dedicated customer support answers email within 48 hours (excluding Saturdays and Sundays). Often, emails are replied before 12 hours. Please, go to the "contact us" page for inquiries.
Check your order status online:You can check your order status by click here. Log in with your e-mail address and the password you got in the registration e-mail from us.
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